Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox 19.0.2 is having compatibility issues with Windows 7

  • 1 件の返信
  • 14 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: philipp

Dasulas
Dasulas
more options

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

選ばれた解決策

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.

この回答をすべて読む 👍 8

すべての返信 (1)

philipp
philipp
  • Moderator
more options

選ばれた解決策

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.