Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

password reset doesn't work

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: cor-el

NeverUseThisAccount
NeverUseThisAccount
more options

My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com"

I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org).

When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS.

I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years).

SOMEBODY please help me reset my account at support.mozilla.org

My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com" I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org). When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS. I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years). SOMEBODY please help me reset my account at support.mozilla.org

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can post a request in the contributors forum if you want to change the username or email.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.