We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How do I get rid of a flashing Groupon ad that appears the moment I begin to use Firefox?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: cor-el

more options

It's in color and constantly moving within its' frame. The ad is dead centered on the screen. Once I continue on to another site from Firefox the ad is gone. It's specific to Firefox. It's not logical that you've done this to torment your users. You're a non-profit. I will have to, very reluctantly, remove Firefox from my computer, though, regardless. How did Groupon worm its way onto my screen? The coincidence is that several days ago I unsubscribed from receiving Groupon's offers/ads. Could this be revenge? There's a meanness apparent here. Thank you for your attention and quick resolution. Allen R. Piper

It's in color and constantly moving within its' frame. The ad is dead centered on the screen. Once I continue on to another site from Firefox the ad is gone. It's specific to Firefox. It's not logical that you've done this to torment your users. You're a non-profit. I will have to, very reluctantly, remove Firefox from my computer, though, regardless. How did Groupon worm its way onto my screen? The coincidence is that several days ago I unsubscribed from receiving Groupon's offers/ads. Could this be revenge? There's a meanness apparent here. Thank you for your attention and quick resolution. Allen R. Piper

すべての返信 (1)

more options

Please Update to the latest Firefox 20.0.x version.

  • Help > About Firefox

The Firefox Firefox 13.0.1 version that you currently run is no longer supported with security updates


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

この投稿は cor-el により に変更されました