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I cannot open emails in Gmail

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  • 13 人がこの問題に困っています
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  • 最後の返信者: cor-el

peterdsf
peterdsf
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My email page comes up and looks normal. The emails don't open when I click on them. This problem is alleviated when I open Gmail in Internet Explorer

My email page comes up and looks normal. The emails don't open when I click on them. This problem is alleviated when I open Gmail in Internet Explorer

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cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.