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I downloaded Firefox and got his message "The operation can’t be completed because some items had to be skipped..." So what do I do now?

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  • 6 人がこの問題に困っています
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  • 最後の返信者: AKBOB

AKBOB
AKBOB
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I have used Firefox for years, and am very happy with it overall. When I get the messages that the newest version is available to download, I click on the prompt but the update doesn't work; just sits there trying and trying. So, I go to the Firefox website and download the latest version, and when I try to install it I get this message: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." This message doesn't make sense to me ... and so I'm stuck.

I have used Firefox for years, and am very happy with it overall. When I get the messages that the newest version is available to download, I click on the prompt but the update doesn't work; just sits there trying and trying. So, I go to the Firefox website and download the latest version, and when I try to install it I get this message: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." This message doesn't make sense to me ... and so I'm stuck.

選ばれた解決策

Hello AKBOB, if exist a problem with update or permissions then the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

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すべての返信 (3)

iamjayakumars
iamjayakumars
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Select Read & Write in Get Info

ideato
ideato
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選ばれた解決策

Hello AKBOB, if exist a problem with update or permissions then the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

AKBOB
AKBOB 質問者
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Ideato...

Thanks, that solved the problem. 'Trashing' the old version must have done the trick!