Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Installation says it was interrupted. Now keeps freezing after being left for a few minutes and has to be restarted

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

On an Acer tablet using windows 7 my Firefox 22 continually becomes unresponsive after being left dormant for 5 or more minutes. The only resolution is to close and restart the program. I have uninstalled and reinstalled the program several times and each time it says the installation was interrupted in the final stage. Firefox seems to work fine on my other two windows 7 computers.

On an Acer tablet using windows 7 my Firefox 22 continually becomes unresponsive after being left dormant for 5 or more minutes. The only resolution is to close and restart the program. I have uninstalled and reinstalled the program several times and each time it says the installation was interrupted in the final stage. Firefox seems to work fine on my other two windows 7 computers.

すべての返信 (2)

more options

You mention that you are using windows 7. So try first uninstalling it. Restart the computer, download a new setup and try installing it. If the problem persist again let me know.

この投稿は user633449 により に変更されました

more options

Which security software (firewall, anti-virus) do you have?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps or temporarily disable this software (may not work properly if some components keep functioning in the background).

この投稿は cor-el により に変更されました