Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

version 23 slow, and crashing on all our family's pc's.. steps to roll back to version 22?

  • 1 件の返信
  • 11 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: kobe

more options

all of our family's pc's have auto updated to version 23. all tabs/sites are slow, scrolling is unbearable, firefox crashes multiple times a day on each machine. Is it possible to roll back to version 22? if so could someone give us the detailed info on how to roll back thanks

all of our family's pc's have auto updated to version 23. all tabs/sites are slow, scrolling is unbearable, firefox crashes multiple times a day on each machine. Is it possible to roll back to version 22? if so could someone give us the detailed info on how to roll back thanks

この投稿は xtacbyme により に変更されました

すべての返信 (1)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.