Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Will not download files

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

選ばれた解決策

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
この回答をすべて読む 👍 0

すべての返信 (2)

more options
more options

選ばれた解決策

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.