Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

how do i delete my account without a password?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: telliott@mozilla.com

more options

I want to delete my sync account but need a password to do so. As far as i recall, I have not set or received a password, but Firefox is asking me for one in relation to my email address, and I cannot do a password reset as it seems a different email address is somehow associated with MY email address and therefore not possible to get one! I am going around in circles now....

I want to delete my sync account but need a password to do so. As far as i recall, I have not set or received a password, but Firefox is asking me for one in relation to my email address, and I cannot do a password reset as it seems a different email address is somehow associated with MY email address and therefore not possible to get one! I am going around in circles now....

すべての返信 (2)

more options

You set a password as part of creating the sync account (quite possibly within the browser during sync setup). If you go to https://account.services.mozilla.com/forgot and type in your email address, what does it tell you?

Is the account > 3 years old? It's possible that it wants a username rather than an email address. We can tell that, but it involves turning on logging and looking at URLs. You might want to hop on irc.mozilla.org and ask us in the #sync channel.

この投稿は telliott@mozilla.com により に変更されました

more options

Sorry, that should be the #sync channel