Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

more options

My firefox has been crashing every couple of minutes after it is opened. It even crashes in safemode.

My firefox has been crashing every couple of minutes after it is opened. It even crashes in safemode.

すべての返信 (2)

more options

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

If Firefox won't stay up long enough to do that, the article mentions an alternate (more difficult) way to extract the IDs.

more options