Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox will not open. Unable to uninstall because message says Firefox is running. How do I turn it off?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

shoemk
shoemk
more options

I upgraded Firefox after upgrading to windows 8.1 now firefox will not open but when I try to uninstall the program I get a popup telling me to close firefox. The task manager says nothing is running. Help.

I upgraded Firefox after upgrading to windows 8.1 now firefox will not open but when I try to uninstall the program I get a popup telling me to close firefox. The task manager says nothing is running. Help.

すべての返信 (2)

Diego Victor
Diego Victor
more options

Try restart your computer then try unistall, then get the most recent version here:

Also:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.