Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Check plugins page never loads.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

Lizagodzilla
Lizagodzilla
more options

Beginning today, I can no longer watch YouTube videos without them freezing. They will usually start with an ad that doesn't play or load. Then if I wait a few seconds or click on the video, the video just starts playing. Then, the video will play for a few minutes before freezing. It doesn't start again if I reload. I have uninstalled and reinstalled Firefox, Flash, Shockwave, RealPlayer, and Java. I have disabled hardware acceleration. I have tested and verified that Flash, Shockwave, and Java are working. I installed the add-on to make all YouTube videos play in HTML5 because when I went to check that the HTML5 video worked fine and the non-HTML5 video didn't, but the rest of the YouTube videos still don't work and give me the same problem. When I go to check if it is a problem with my plug-ins, the page to check my plugins never loads. It either simply stays a blank page or it will say it's checking and never brings back any results.

Beginning today, I can no longer watch YouTube videos without them freezing. They will usually start with an ad that doesn't play or load. Then if I wait a few seconds or click on the video, the video just starts playing. Then, the video will play for a few minutes before freezing. It doesn't start again if I reload. I have uninstalled and reinstalled Firefox, Flash, Shockwave, RealPlayer, and Java. I have disabled hardware acceleration. I have tested and verified that Flash, Shockwave, and Java are working. I installed the add-on to make all YouTube videos play in HTML5 because when I went to check that the HTML5 video worked fine and the non-HTML5 video didn't, but the rest of the YouTube videos still don't work and give me the same problem. When I go to check if it is a problem with my plug-ins, the page to check my plugins never loads. It either simply stays a blank page or it will say it's checking and never brings back any results.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem