Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

problem with junk folder showing up when I don't want it and have set to not have it

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Matt

more options

Just updated Thunderbird. Have settings set to NOT create junk folder, but a junk folder keeps showing up with emails in it (that are not junk!). Also, and even worse, there is no notification that there are new emails in the junk folder- I have to click on the folder to check for emails in that folder. I have disabled all setting related to junk. We use thunderbird at work and everybody who has recently updated has this problem. Obviously, it is a bug in the new update. Help!!!

Just updated Thunderbird. Have settings set to NOT create junk folder, but a junk folder keeps showing up with emails in it (that are not junk!). Also, and even worse, there is no notification that there are new emails in the junk folder- I have to click on the folder to check for emails in that folder. I have disabled all setting related to junk. We use thunderbird at work and everybody who has recently updated has this problem. Obviously, it is a bug in the new update. Help!!!

すべての返信 (1)

more options

Does your anti virus program filter spam or junk mail? does your mail provider? are these accounts IMAP or POP?