Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

emails in inbox show as unread after having been read

  • 6 件の返信
  • 11 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: Diego Victor

more options

After reading an email from my inbox it appears in my inbox as unread. This just started yesterday. Before, unless I deleted it, it would return to my inbox file as having been read. Now, I have to right click on the email and click on "Mark as read." Any help would be appreciated.

After reading an email from my inbox it appears in my inbox as unread. This just started yesterday. Before, unless I deleted it, it would return to my inbox file as having been read. Now, I have to right click on the email and click on "Mark as read." Any help would be appreciated.

選ばれた解決策

Sometimes this problems are caused by corrupted files, creating a new profile you create new files.

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

この回答をすべて読む 👍 0

すべての返信 (6)

more options

Try compact you folders:

Also try repair the Inbox:

  • Click with right button mouse on Inbox >> Properties >> Repair Folder
more options

I just tried both of your suggestions; compacting my folders and repairing my inbox. Neither worked but thanks for your help.

more options

Has anyone experienced the same problem, i.e., emails in my inbox always are shown as unread, even though they have been read. This started a couple of days ago.

more options

This happens in safe mode?

Try create a new perfil:

more options

Operating in safe mode did not help.

I tried creating a new profile and, although I really didn't know what I was doing, whatever I did worked. Thank you very much.

Vinny

more options

選ばれた解決策

Sometimes this problems are caused by corrupted files, creating a new profile you create new files.

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.