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All my email is periodically deleted without my permission.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Sander G.

LeStowe
LeStowe
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All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

すべての返信 (1)

Sander G.
Sander G.
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Please check the following:

  • Tools, Account settings, then in your account, go to Synchronization & Storage
  • Ensure the selected option is "Don't delete any messages"

If this is the case, please let us know if you are using POP or IMAP (see the Type section in the Server Settings).