Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I disable Identity shield.

galelang
galelang
more options

I have desktop icons at the bottom of my pc screen. My Webroot SecureAnywhere icon has a yellow lock on it saying it is protected by Identity Shield. Because of this, I cannot open up my program. (I also cannot open it on my main desktop either). I do not know how or when I did this. But I want to disable it. Please help and thank you.

I have desktop icons at the bottom of my pc screen. My Webroot SecureAnywhere icon has a yellow lock on it saying it is protected by Identity Shield. Because of this, I cannot open up my program. (I also cannot open it on my main desktop either). I do not know how or when I did this. But I want to disable it. Please help and thank you.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Mozilla didn't create SecureAnywhere and Identity Shield; not a Firefox support issue. See Webroot for support for their programs and their Firefox add-ons.