Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird, set up a the first e-Mail-Account

more options

Hello, i have a problem to set up my A-Mail-Account (yahoo.de). I can fill the necessary fields (name, E-Mail, Password) and can choose imap-protocol. When i click on "done" a new window ist open. There i can fill the e-mail and password in the fields, then is shown "i prove if you are a robot". This will don't stop over a few of hours. Nothing goes on. I can only close this window. a screenshot shows the last status.

Hello, i have a problem to set up my A-Mail-Account (yahoo.de). I can fill the necessary fields (name, E-Mail, Password) and can choose imap-protocol. When i click on "done" a new window ist open. There i can fill the e-mail and password in the fields, then is shown "i prove if you are a robot". This will don't stop over a few of hours. Nothing goes on. I can only close this window. a screenshot shows the last status.
Attached screenshots

All Replies (5)

more options

Oh, i forgot: Thanks for any help!!

Helpful?

more options

Are cookies accepted in TB (not browser) Settings/Privacy & Security? It's required for authentication. Using a VPN? Disable it while doing email.

Helpful?

more options

Thank you very much for Your quickly Answer, VPN is Not enabled, i think cookies are accepted, Cause I Start tb Frist Time after install it. But I can try to delete .thunderbird at /home. Perhaps it will halt.

Helpful?

more options

Thank you very much for Your quickly Answer, VPN is Not enabled, i think cookies are accepted, Cause I Start tb Frist Time after install it. But I can try to delete .thunderbird at /home. Perhaps it will help.

Helpful?

more options

Sorry, i tried it two times, yesterday und today. After deleting the .thunderbird in home, the recaptchas were shown, but i had to click a lot auf times while different pictures presented. At last the website says: to often wrong answers... See the screenshot After that i try to open my E-Mail-Account direct in firefox, no problem...

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.