Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i have been trying to download firefox for few days now and it keeps telling me the file is corrupt. what can i do to solve this?

irenerinner
irenerinner
more options

every time i try to download firfox as a browser it tells me the file is corrupt.

every time i try to download firfox as a browser it tells me the file is corrupt.

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

irenerinner
irenerinner Question owner
more options

i deleted my anti virus programme and it still tells me the file is corrupt.