masquerading as firefox but not authentic
Hi, I keep having a screen open up in my Firefox that says: "Recommended You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available. Please update to continue. "
Now, I have checked with Mozilla and I am running the most up to date Firefox. I am also having all these weird issues to do with pop ups and tabs opening of their own accord with redirections which is not helping.
What can I do to rid my computer of this happening? Thank you.
All Replies (2)
Hello,
- Click the ≡ Menu Button and choose Add-ons, or press Ctrl+Shift+A (Mac: Command+Shift+A).
- Click Extensions on the left.
- Next to the following extensions, click the Remove button.
- ddeaalpuEakk 1.6
- TxtoMaAkeri 1.6
- Restart Firefox.
- Install, update, then fully scan your system with the anti-malware applications listed in the following article.
- If the problems persist, refer to a forum that specializes in malware removal.
If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
- Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
- Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.