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masquerading as firefox but not authentic

  • 2 replies
  • 12 have this problem
  • 4 views
  • Last reply by cor-el

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Hi, I keep having a screen open up in my Firefox that says: "Recommended You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available. Please update to continue. "

Now, I have checked with Mozilla and I am running the most up to date Firefox. I am also having all these weird issues to do with pop ups and tabs opening of their own accord with redirections which is not helping.

What can I do to rid my computer of this happening? Thank you.

Hi, I keep having a screen open up in my Firefox that says: "Recommended You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available. Please update to continue. " Now, I have checked with Mozilla and I am running the most up to date Firefox. I am also having all these weird issues to do with pop ups and tabs opening of their own accord with redirections which is not helping. What can I do to rid my computer of this happening? Thank you.

All Replies (2)

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Hello,

  1. Click the ≡ Menu Button and choose Add-ons, or press Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Click Extensions on the left.
  3. Next to the following extensions, click the Remove button.
    • ddeaalpuEakk 1.6
    • TxtoMaAkeri 1.6
  4. Restart Firefox.
  5. Install, update, then fully scan your system with the anti-malware applications listed in the following article.
  6. If the problems persist, refer to a forum that specializes in malware removal.
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If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.