Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some, but not all, of the emails that I receive are duplicated - why, and can I prevent this happening?

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Matt

sepcot
sepcot
more options

A number of received emails are duplicated and this is extremely annoying as I have to check whether or not the senders date and time (if not the content) are identical - then, if appropriate, delete one of the messages.

A number of received emails are duplicated and this is extremely annoying as I have to check whether or not the senders date and time (if not the content) are identical - then, if appropriate, delete one of the messages.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The most common cause of this is anti virus scanning. Disable anti virus scanning so mail can actually flow instead of what is happening now.