Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after a java update, I am constantly getting audio from video commercials and can't turn them off.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I am constantly getting audio feeds from unknown videos while online. It started after a recommended java update was installed. There may be no videos on any particular page but I still hear all or bits and pieces of them.

I am constantly getting audio feeds from unknown videos while online. It started after a recommended java update was installed. There may be no videos on any particular page but I still hear all or bits and pieces of them.

All Replies (1)

more options

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: