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Firefox will not download from youtube

  • 1 reply
  • 11 have this problem
  • 8 views
  • Last reply by guigs

painterjohn13
painterjohn13
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I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears.

It's a real basic problem but it has me stumped. Any ideas? Thank you! 

                                          John Bott
I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears. It's a real basic problem but it has me stumped. Any ideas? Thank you! John Bott

All Replies (1)

guigs
guigs
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They have a support site, however I am happy to help. You can try disabling other add ons to see if there is an issue with an interaction between the two. Try clearing the history and trying to visit the page again after removing cookies.

You seem up to date for version 4.9.22, do you have an example url?