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Firefox crashes on startup

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

dh24
dh24
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Crashes immediately upon starting, only get the 'Mozilla Crash Reporter' popup (no browser window). Tried uninstalling/reinstalling (ver 31.0), restarting computer, clearing all plugins/addons, etc.

Crash ID: bp-7220cdc9-c939-4572-9ca6-f04462140805 Crash ID: bp-346ddd91-fe72-4ae0-a82c-2d9d42140805

Crashes immediately upon starting, only get the 'Mozilla Crash Reporter' popup (no browser window). Tried uninstalling/reinstalling (ver 31.0), restarting computer, clearing all plugins/addons, etc. Crash ID: bp-7220cdc9-c939-4572-9ca6-f04462140805 Crash ID: bp-346ddd91-fe72-4ae0-a82c-2d9d42140805

All Replies (2)

FredMcD
FredMcD
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Your memory usage is high;

Total Virtual Memory 4294836224

Available Virtual Memory 3939934208

System Memory Use Percentage 63

Available Page File 5297221632

Available Physical Memory 1519214592

Are you using Digital Guardian? Disable it for now.

Related Bugs 

   1010493 RESOLVED WONTFIX Startup crash in dgapi.dll (Digital Guardian)
FredMcD
FredMcD
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I fond this in a web search;

http://www.fix-my-errors.com/dll/?t=dgapi.dll&ad=DLL_dgapi.dll&campaign=GRDLL&els=M How To Fix (dgapi.dll) Error?

Also see; http://www.bing.com/search?q=dgapi.dll&pc=MOZI