website threat when I use Firefox
My Kasperksy detects a threat when I use Firefox. This website seems to be troublesome, I only have this problem when I use FF, other browsers don't have that problem. I deleted FF, deleted everything what possibly was connected to FF and I tried to install FF again, and again I got a message by Kaspersky that a website is a threat (which I don't type at all) It seems to be this website: utils.cdneurope.com/js/mo.js I use a different browser now, but I must say I rather use FF than chrome. Kind regards and I hope there's an answer to this problem.
Chosen solution
hello, you have various malicious addons present. please perform these steps:
- go to the firefox menu ≡ > addons > extensions and remove Cinema-Plus-1.6c, Site Advisor Versie, Website Counselor.
- enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named general.useragent.override - right-click and reset that entry to the default value.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
Read this answer in context 👍 2All Replies (4)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Toepassingsbasics
Naam: Firefox Versie: 32.0 Useragent: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0 anonymized by Abelssoft 225522545
Crashrapporten van de afgelopen 3 dagen
Alle crashrapporten
Extensies
Naam: Adblock Plus Versie: 2.6.4 Ingeschakeld: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Naam: Cinema-Plus-1.6c Versie: 0.95.41 Ingeschakeld: true ID: jacobtodd@hotmail.com
Naam: facepaste Versie: 2.8 Ingeschakeld: true ID: facepaste.firefox.addon@azabani.com
Naam: Site Advisor Versie: 0.1 Ingeschakeld: true ID: {6d0f26ba-45b8-4871-9c07-43ab341d5b73}
Naam: Website Counselor Versie: 0.1 Ingeschakeld: true ID: {cc6cc772-f121-49e0-b1f0-c26583cb0c5e}
Naam: Dangerous Websites Blocker Versie: 14.0.0.4939 Ingeschakeld: false ID: content_blocker@kaspersky.com
Naam: Kaspersky URL Adviseur Versie: 14.0.0.4939 Ingeschakeld: false ID: url_advisor@kaspersky.com
Naam: Virtueel Toetsenbord Versie: 14.0.0.4939 Ingeschakeld: false ID: virtual_keyboard@kaspersky.com
Grafisch
Adapter-RAM: 256 Adapterbeschrijving: AMD Radeon HD 6310 Graphics Adapterstuurprogramma’s: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Datum stuurprogramma: 2-18-2011 Device-ID: 0x9802 Direct2D ingeschakeld: Geblokkeerd voor uw grafische kaart vanwege onopgeloste problemen met het stuurprogramma. DirectWrite ingeschakeld: false (6.2.9200.16492) GPU #2 actief: false GPU-versnelde vensters: 0/1 Basic Geblokkeerd voor uw grafische kaart vanwege onopgeloste problemen met het stuurprogramma. Stuurprogrammaversie: 8.830.0.0 Vendor-ID: 0x1002 WebGL-renderer: Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Belangrijke aangepaste voorkeuren
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: false browser.sessionstore.upgradeBackup.latestBuildID: 20140825202822 browser.startup.homepage_override.buildID: 20140825202822 browser.startup.homepage_override.mstone: 32.0 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 32.0 font.internaluseonly.changed: false general.useragent.override: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0 anonymized by Abelssoft 225522545 gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d9: 4 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1410367284 places.history.expiration.transient_current_max_pages: 100561 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1407788468
JavaScript
Incrementele GC: true
Toegankelijkheid
Geactiveerd: false Toegankelijkheid voorkomen: 0
Bibliotheekversies
NSPR Verwachte minimale versie: 4.10.6 Gebruikte versie: 4.10.6
NSS Verwachte minimale versie: 3.16.4 Basic ECC Gebruikte versie: 3.16.4 Basic ECC
NSSSMIME Verwachte minimale versie: 3.16.4 Basic ECC Gebruikte versie: 3.16.4 Basic ECC
NSSSSL Verwachte minimale versie: 3.16.4 Basic ECC Gebruikte versie: 3.16.4 Basic ECC
NSSUTIL Verwachte minimale versie: 3.16.4 Gebruikte versie: 3.16.4
Experimentele functies
Chosen Solution
hello, you have various malicious addons present. please perform these steps:
- go to the firefox menu ≡ > addons > extensions and remove Cinema-Plus-1.6c, Site Advisor Versie, Website Counselor.
- enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named general.useragent.override - right-click and reset that entry to the default value.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Thank you so very much. This was the trick and now I can use FF without any problems now! Thank you again.