Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

T Bird 31.1.0 goes to "not responding" whenever I try to do anything - open an email, change email addresses etc.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

Parlebain14
Parlebain14
more options

two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?