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Save password option is grayed out even with no master password saved.

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  • 4 have this problem
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  • Last reply by FredMcD

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Cannot save passwords. In the security tab the "save passwords" option is grayed out, even though I have not saved a master password.

Cannot save passwords. In the security tab the "save passwords" option is grayed out, even though I have not saved a master password.

Chosen solution

hello, firefox won't save your passwords when you've set it up to "never remember history" in the options > privacy panel (a.k.a. permanent private browsing mode).

Settings for privacy, browsing history and do-not-track

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Make sure you are not using Private Browsing.

https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info Private Browsing - Browse the web without saving information about the sites you visit When using a shared computer, Private Browsing is great for viewing websites without saving stuff like cookies, temp files and a history of the pages you visit.

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

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Hi Fred,

Thanks for the suggestion, but unfortunately it did not solve the problem. I went to tools-add 0n, and disabled all, but the save password option is still grayed out . I also made sure I am not using private browsing.

I was once able to save passwords, but added a master password.  When I discovered that passwords could not be saved anymore, I removed the master password, but from then on the save password option has been gray.

JH

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Chosen Solution

hello, firefox won't save your passwords when you've set it up to "never remember history" in the options > privacy panel (a.k.a. permanent private browsing mode).

Settings for privacy, browsing history and do-not-track

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Start Firefox in Safe Mode {web link} Then check the password setting.

Did you disable XFINITY ?