When I click my firefox icon the home page says "The address is not a valid URL. The URL is invalid and cannot be loaded. How do I fix?
When I downloaded Mozilla Firefox and clicked on the Firefox icon I get this message on the Firefox homepage "The address isn't valid
The URL is not valid and cannot be loaded. " I can still access the internet but what do I need to do to get rid of this message. The home page doesn't show the firefox icon.
Chosen solution
You can check the home page setting:
- Tools > Options > General > Startup: Home page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
Chosen Solution
You can check the home page setting:
- Tools > Options > General > Startup: Home page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Thank you! I followed your second suggestion and followed the link: how to set the home page. This link showed me how to reset Firefox to its default state and it worked! I now get the real Firefox home page when I click the icon.