Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by conrad919

more options

Firefox keeps crashing when using Facebook.

Firefox keeps crashing when using Facebook.

All Replies (3)

more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
more options

I see a "Trovi Search Plugin 1_0_0" in your System Details list. Maybe you need to check that.

more options

bp-3bd8b80e-fb7c-43fa-966e-c33612150220 2/20/15 1:01 PM bp-08f9b642-fc6a-43fc-9cc6-6442e2150220 2/20/15 9:21 AM