Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I'm filling in the form on a website Firefox jumps down past the next block and I have to go back using my mouse cursor

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

more options

For example on Find-A-Grave when filling in the form to add a memorial there are several blocks that you fill in including location. For some blocks you type in the information and others are pick one of the preset selections. I generally hit the tab key on my keyboard and goes to the next block except when it comes to the preset selection blocks. If I use the tab key to go to the next selection it skips right past the next selection to the selection below that. For example, after I fill in the year I hit the tab key and type u for the United States under the country selection. But in order to get the next block to appear I have to hit tab again (but only when using your browser). Your browser then skips past the state selection to the county selection. Then when I pick the state using the cursor it does it again and drops down to the Bio past the county selection.

When I use Internet Explorer I don't have this problem. I merely hit the tab button on my keyboard and it goes to the next selection rather than as your browser does that is skips to the block below.

Is there some reason you have it set up this way because it is quite annoying to have to go back up each time using the mouse cursor rather than continuing to use the keyboard to fill in everything (typing, tab key or using the arrow keys). To say the least it slows the whole process down a lot. No, it is not my computer. I've had the exact same problem using another computer. No, it is not the find-a-grave website. I just used it as an example. Using your browser forces me to stop using the keyboard to fill in a form and use the mouse and then the keyboard and then the mouse and then the keyboard and then the mouse, etc when it shouldn't be necessary when filling out a form on a website.

For example on Find-A-Grave when filling in the form to add a memorial there are several blocks that you fill in including location. For some blocks you type in the information and others are pick one of the preset selections. I generally hit the tab key on my keyboard and goes to the next block except when it comes to the preset selection blocks. If I use the tab key to go to the next selection it skips right past the next selection to the selection below that. For example, after I fill in the year I hit the tab key and type u for the United States under the country selection. But in order to get the next block to appear I have to hit tab again (but only when using your browser). Your browser then skips past the state selection to the county selection. Then when I pick the state using the cursor it does it again and drops down to the Bio past the county selection. When I use Internet Explorer I don't have this problem. I merely hit the tab button on my keyboard and it goes to the next selection rather than as your browser does that is skips to the block below. Is there some reason you have it set up this way because it is quite annoying to have to go back up each time using the mouse cursor rather than continuing to use the keyboard to fill in everything (typing, tab key or using the arrow keys). To say the least it slows the whole process down a lot. No, it is not my computer. I've had the exact same problem using another computer. No, it is not the find-a-grave website. I just used it as an example. Using your browser forces me to stop using the keyboard to fill in a form and use the mouse and then the keyboard and then the mouse and then the keyboard and then the mouse, etc when it shouldn't be necessary when filling out a form on a website.

All Replies (1)

more options

Are you having the problem with just the one site? Others? Please post some public linkss.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?