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Firefox 38.0.5 with Mac 10.3.3 video receipt & play slow,slow,slow

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  • 1 has this problem
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  • Last reply by FredMcD

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Playing video on YouTube is always choppy and very slow.

Playing video on YouTube is always choppy and very slow.

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Please verify, Firefox just came out with v38.0.1

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: