Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, I'm always getting these links on my browser that lead to ads and ads are always popping up behind my open page . I am using a mac by the way. Any help?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

The first kind of ads are the links, when i open a page there are always links on the paragraphs and basically any words on the page and if i hover over them they pop out and the other kind of ads are always popping up in the background they are pages with videos that play and i hate it i constantly have go out and close them its really annoying thank you to anyone who can help. And YES my block pop up ads is on.

The first kind of ads are the links, when i open a page there are always links on the paragraphs and basically any words on the page and if i hover over them they pop out and the other kind of ads are always popping up in the background they are pages with videos that play and i hate it i constantly have go out and close them its really annoying thank you to anyone who can help. And YES my block pop up ads is on.

All Replies (2)

more options

Sounds that you have picked up some malware. You can check for recently installed suspicious or unknown extensions.

See also:


I notice that you still use Firefox 37, so also please update to the current release.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

more options

http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}