Windows 8.1: Chrome 43.0, IE 11 work, Firefox 38.0.5 doesn't.
"Unable to connect." Other browsers work smoothly. Could there be an incompatibility with the terrible and confusion-riddled Windows 8.1? I tried disabling hardware acceleration. I couldn't update my graphics driver because in Windows 8.1 "Windows Update" excludes everything but essentially Windows, and I don't know how to request an update. I can't add the Firefox troubleshooting info because it is an .xpi file and I don't know how to open .xpi files!
"Unable to connect." Other browsers work smoothly. Could there be an incompatibility with the terrible and confusion-riddled Windows 8.1? I tried disabling hardware acceleration. I couldn't update my graphics driver because in Windows 8.1 "Windows Update" excludes everything but essentially Windows, and I don't know how to request an update.
I can't add the Firefox troubleshooting info because it is an .xpi file and I don't know how to open .xpi files!
All Replies (1)
hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.