Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All my local folders have disappeared leaving inbox/trash/outbox

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by hawke1

hawke1
hawke1
more options

I was messing about and somehow managed to change description in Tools/Account Settings/Local Directory - it now reads: c/users/user name/app. data/roaming/thunderbird/profiles/jgv1g8vs.default\Mail\Local Folders\Trash.sbd (I am not sure what changed!!)

When I look in c/users/user name/app. data/roaming/thunderbird/profiles/jgv1g8vs.default/mail/local folders - I see each folder that I had in my Local Folders listing shown twice. (1) Folder name (2) Folder name.msf. (also shown are 3 .sbd folders)

Presumably all my folders are still on my PC and hopefully intact.

How can I reinstate these folders back into Thunderbird??

I hope I have supplied enough information.

Many thanks

I was messing about and somehow managed to change description in Tools/Account Settings/Local Directory - it now reads: c/users/user name/app. data/roaming/thunderbird/profiles/jgv1g8vs.default\Mail\Local Folders\Trash.sbd (I am not sure what changed!!) When I look in c/users/user name/app. data/roaming/thunderbird/profiles/jgv1g8vs.default/mail/local folders - I see each folder that I had in my Local Folders listing shown twice. (1) Folder name (2) Folder name.msf. (also shown are 3 .sbd folders) Presumably all my folders are still on my PC and hopefully intact. How can I reinstate these folders back into Thunderbird?? I hope I have supplied enough information. Many thanks

All Replies (3)

finitarry
finitarry
more options

There should be several files in that directory: Drafts, Drafts.msf, Inbox, Inbox.msf, Junk, Junk.msf, Sent, Sent.msf, Trash, Trash.msf, Unsent Messages, Unsent Messages.msf. There may also be .sbd files. The msf files are indexes. If they go missing, they can be recreated. The sbd files are subdirectories. They are needed to maintain subdirectory structure. The other files are databases. Do you have any backup of the profile? The databases cannot be reconstructed.

hawke1
hawke1 Question owner
more options

The only profile I am aware of is the one listed.(jgv etc.) I have not deleted anything.

hawke1
hawke1 Question owner
more options

finitarry,

As I had all day to think about the problem I called on a local PC Medic who came to my house and sorted the problem in about 2-3 minutes.

I think what he did was to correct the Local Directory setting to read:

c/users/user name/app. data/roaming/thunderbird/profiles/jgv1g8vs.default\Mail\Local Folders (without trash.sbd on the end)

Problem solved !!!

Apologies if I seemed to waste your time.