We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by philipp

newmaniamusic
newmaniamusic
more options

Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812

Mac book Pro running Yosemite 10.10.4

Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812 Mac book Pro running Yosemite 10.10.4 Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Chosen solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.