Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outlook People fields don't display data

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by guigs

more options

I recently noticed that some/most of the data fields in the People tab of Microsoft Outlook are blank....no data appears even though it all appears on my Windows phone. If I click on Edit for any person, all the data appears and can be edited. In the non-Edit mode, however, only a few of the fields show data. This occurs when using either Firefox ver 28 or 40.

I recently noticed that some/most of the data fields in the People tab of Microsoft Outlook are blank....no data appears even though it all appears on my Windows phone. If I click on Edit for any person, all the data appears and can be edited. In the non-Edit mode, however, only a few of the fields show data. This occurs when using either Firefox ver 28 or 40.

All Replies (1)

more options

Please update to the most recent version of Firefox, the lastest version is 40.0.3:

Second, this used to happen in the timesheet site for the company I work for. I would have to refresh the page if it started to become blank when I entered data. It would be there but would not appear when clicking to another field to edit.

Another way I used to fix it was to clear the cache of the site. However I could never figure out if it was compatibility or something in the cache, I assumed the former until they fixed the site.

Please also make sure that your extensions are up to date:

If you see any issues also see: