Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when third party software sends email the logo part of the email signature doesn't appear.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by christ1

more options

I have a .jpg image in my email signature and it works fine. Recently our accounts receivable software added an email module. Like inside Thunderbird I set up an email signature inside the software. Also like inside Thunderbird the signature I created has a .jpg image. When I send an email through my software, though, the image part of my email signature doesn't get through. The person receiving the email gets the text part of my email signature but not the .jpg image. Is it possible the image is being blocked by Thunderbird. Like I said it works fine when the email is originated from Thunderbird.

I have a .jpg image in my email signature and it works fine. Recently our accounts receivable software added an email module. Like inside Thunderbird I set up an email signature inside the software. Also like inside Thunderbird the signature I created has a .jpg image. When I send an email through my software, though, the image part of my email signature doesn't get through. The person receiving the email gets the text part of my email signature but not the .jpg image. Is it possible the image is being blocked by Thunderbird. Like I said it works fine when the email is originated from Thunderbird.

All Replies (1)

more options

Thunderbird would only show a prompt to allow remote contents.