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firefox crash on video and hangs when scrolling down. Have to restart

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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bp-03e67130-96e6-4eb8-8729-493522150925 9/25/2015 5:38 AM bp-4b06b31c-d0b5-48d2-b4da-2d8552150902 9/2/2015 6:44 AM

bp-31852ae6-5908-4cb5-ac2b-e76152150823 8/23/2015 8:33 AM bp-fe9261f2-0004-4bf4-a946-a7e102150816 8/16/2015 8:15 AM bp-82939539-75fb-428d-a6ef-8cb172150814 8/14/2015 7:49 AM

bp-03e67130-96e6-4eb8-8729-493522150925 9/25/2015 5:38 AM bp-4b06b31c-d0b5-48d2-b4da-2d8552150902 9/2/2015 6:44 AM bp-31852ae6-5908-4cb5-ac2b-e76152150823 8/23/2015 8:33 AM bp-fe9261f2-0004-4bf4-a946-a7e102150816 8/16/2015 8:15 AM bp-82939539-75fb-428d-a6ef-8cb172150814 8/14/2015 7:49 AM

All Replies (2)

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This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


The crash report flagged these programs;

bp-03e67130-96e6-4eb8-8729-493522150925 bp-31852ae6-5908-4cb5-ac2b-e76152150823

Signature OOM

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder


Attention Sumo's there are 25 related bug reports

Note: other reports not show much.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.