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Message count incorrect

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Toad-Hall

Kryspen
Kryspen
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In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16).

For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages.

What's going on, folks, and how do I fix this, please?

In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16). For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages. What's going on, folks, and how do I fix this, please?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Are you viewing 'Unified' folders ?

TRy swapping to 'All' folders. 'View' > 'Folders' >'All' or 'Menu icon' > 'Folders' >'All'

If already viewing 'All' folders: Right click on 'Inbox' and select 'Properties' click on 'Repair folder' button click on OK