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When on the JohnLewis website I add items to the basket but can not view basket or check out?

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  • Last reply by FredMcD

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I have purchased on JohnLewis.com for years but, recently, I add things to basket and then can not view basket or checkout. I just get message waiting for Johnlewis etc. I can proceed OK on Internet Explorer on the same PC but that is so slow.

I have purchased on JohnLewis.com for years but, recently, I add things to basket and then can not view basket or checkout. I just get message waiting for Johnlewis etc. I can proceed OK on Internet Explorer on the same PC but that is so slow.

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Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015


Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

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Chosen Solution

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015


Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.