Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get Error 320 found when trying to attach pdfs to emails?

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by guigs

more options

When I try to attach a pdf or jpeg to an email on Virgin Webmail I get 'Error 320 found' and the message is saved in the drafts folder, but without the attachment. I can forward emails that come to me with an attachment, but not send them directly from my account.

When I try to attach a pdf or jpeg to an email on Virgin Webmail I get 'Error 320 found' and the message is saved in the drafts folder, but without the attachment. I can forward emails that come to me with an attachment, but not send them directly from my account.

All Replies (1)

more options

I found this, but it did not have the 320 error:

After some more research it looks like an authentication error number. Please talk to your mail provider for more support. I am sorry I could not be more helpful.