Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Matt

maryatedg
maryatedg
more options

When sending emails an alert message pops up "an error occurred while sending mail: The mail server sent an incorrect greeting; smtp04.mailcore.me: Too many concurrent SMTP connections; please try again later.

Can you help me with this please

When sending emails an alert message pops up "an error occurred while sending mail: The mail server sent an incorrect greeting; smtp04.mailcore.me: Too many concurrent SMTP connections; please try again later. Can you help me with this please

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

got a phone connected to mail? try turning it off

however in the past that error usually means the provider has disabled your ability to send mail (one connection is one to many as the account is disabled) This is usually the result of sending more mail than their terms of use allow.