Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since the update to 44, Firefox stops connecting to internet at least once a day requiring a force close. OSX

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

more options

At least once a day since the update, firefox will stop connecting to webpages and just hang trying to load. Internet connection is working, tested with other apps at the same time. When I quit, it tries to close but then requires a force quit. When I relaunch it works fine. OSX 10.11.3 on a 17" Macbook pro

At least once a day since the update, firefox will stop connecting to webpages and just hang trying to load. Internet connection is working, tested with other apps at the same time. When I quit, it tries to close but then requires a force quit. When I relaunch it works fine. OSX 10.11.3 on a 17" Macbook pro

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?