We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not watch video clips anymore.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

more options

I was able to watch any video clips until from the internet until about 6 weeks ago.

Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer.

I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ??

I am still running windows XP OS but like I say was able to watch all video clips until recently

I was able to watch any video clips until from the internet until about 6 weeks ago. Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer. I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ?? I am still running windows XP OS but like I say was able to watch all video clips until recently

All Replies (1)

more options

Did anything happen, or update during that time?

Your System Details does not show a player is installed.

Flash Player Version Version: 20.0.0.306
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration