Suddenly get error msg when try to go to myYahoo home page.
Mar 4th 2016, about 4:00 PM PST, no longer can access MYYahoo from FireFox. Works fine on Safari.
Mar 4th 2016, about 4:00 PM PST, no longer can access MYYahoo from FireFox. Works fine on Safari.
Modified by cor-el
All Replies (1)
I had missed the Troubleshooting data that you added to this reply so I will unlock it and lock the other question instead.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window