We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird crashes under windows 10 and windows pager

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by christ1

jfdawson
jfdawson
more options

Thunderbird 38.6.0 under windows 10 (both pro x64 and home x64) with windowspager running when it is started. Setting compatibility to XP or windows 7 seems to fix for a while.

The crash report says: Frame Module Signature Source Ø 0 windowspagerapihook32bit.dll windowspagerapihook32bit.dll@0xbf31

crash ID: c78ca5ca-3a21-4062-80ba-a7c682160320

This is not very repeatable - any ideas ?

Thunderbird 38.6.0 under windows 10 (both pro x64 and home x64) with windowspager running when it is started. Setting compatibility to XP or windows 7 seems to fix for a while. The crash report says: Frame Module Signature Source Ø 0 windowspagerapihook32bit.dll windowspagerapihook32bit.dll@0xbf31 crash ID: c78ca5ca-3a21-4062-80ba-a7c682160320 This is not very repeatable - any ideas ?

Modified by jfdawson

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports