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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by leeryleo

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I have xp and can't use or download adobe! Firefox crashes constantly daily Why?

I have xp and can't use or download adobe! Firefox crashes constantly daily Why?

All Replies (2)

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Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:47.0) Gecko/20100101 Firefox/47.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

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I would try this if I had a shortcut for Firefox on screen but I don't. Any other suggestion? Thank You