Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What are you doing about SCRIPTS THAT CAUSE CRASHES such as https://abs.twimg.com/c/swift/%E2%80%A6f728bc9dbeda2c287d512a10103.js:158

more options

Trying to post a simple short comment with no images or video included, and this script jammed my computer: https://abs.twimg.com/c/swift/%E2%80%A6f728bc9dbeda2c287d512a10103.js:158

One jammed my computer a few weeks ago, but I was unable to copy the script name at that time, so I don't know if it was the same one. How did we manage for over a decade without these freezing scripts?

Trying to post a simple short comment with no images or video included, and this script jammed my computer: https://abs.twimg.com/c/swift/%E2%80%A6f728bc9dbeda2c287d512a10103.js:158 One jammed my computer a few weeks ago, but I was unable to copy the script name at that time, so I don't know if it was the same one. How did we manage for over a decade without these freezing scripts?

All Replies (1)

more options

Hmm, so this only started when you got Windows 10?

We have a general support article addressing potential solutions to this issue: Warning Unresponsive script - What it means and how to fix it.

Another common cause of unresponsive script errors on Windows 7-10 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.