Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I request a sync verification no email is sent or received.

  • 1 reply
  • 3 have this problem
  • 11 views
  • Last reply by Jackalope

more options

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

All Replies (1)

more options

A follow up: When I set up the Mozilla Support account I verified using the very same email address. It works. So it is definitely a Firefox related issue. I also tried before any plugins were installed.