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Why won't Firefox open a specific web sites place to place an order?

  • 9 replies
  • 2 have this problem
  • 1 view
  • Last reply by dotelvis

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I click on a website to make a purchase and it opens the site but will NOT allow me to make a purchase or ask a question; it just sets there? I have been trying for over a week now and am really getting frustrated. I was told to use another browser and tried two others and that didn't work either.

I click on a website to make a purchase and it opens the site but will NOT allow me to make a purchase or ask a question; it just sets there? I have been trying for over a week now and am really getting frustrated. I was told to use another browser and tried two others and that didn't work either.

Chosen solution

I am a novice but I am NOT stupid! I know that it is the browser that saves history! :) Yes indeed I did read the article. I cleared all history in Firefox and Edge but nothing was working. I did a live chat and the problem was Firefox was NOT accepting my password. Techie worked magic and I am in business. I thank you for taking the time to respond to my questions.

God bless YOU!

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All Replies (9)

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Hi   !
You've already indicated that this occurs with other browsers as well,   but let's give this a try:
Would you take a look at   'How do I remove a single website from my history' in this article:     http://mzl.la/1BAQKDJ
After following the instructions,   try the site again.

Also:   which website are we dealing with here   ?

Modified by Happy112

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THIS IS THE WEBSITE WHICH I CAN OPEN; HOWEVER, WHEN I TRY TO ORDER IT OR ASK A QUESTION, IT DOESN'T GO ANYWHERE. THANK YOU FOR YOUR RESPONSE AND I HOPE I WILL HEAR FROM YOU AGAIN SO I CAN GET IT TO WORKING.

FYI: I DO NOT SAVE MY HISTORY ON MY COMPUTER

http://www.ioffer.com/i/elvis-presley-the-final-curtain-6-dvd-boxset-214010926

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THIS IS THE WEBSITE WHICH I CAN OPEN; HOWEVER, WHEN I TRY TO ORDER IT OR ASK A QUESTION, IT DOESN'T GO ANYWHERE. THANK YOU FOR YOUR RESPONSE AND I HOPE I WILL HEAR FROM YOU AGAIN SO I CAN GET IT TO WORKING.

FYI: I DO NOT SAVE MY HISTORY ON MY COMPUTER

http://www.ioffer.com/i/elvis-presley-the-final-curtain-6-dvd-boxset-214010926

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Hi   again   !
First of all:   no,   not &nbsp you   but your browser saves your history:   e.g. websites you have visited.
Have you looked at that article and followed the instructions   ?

'Had no problem opening that website:   Elvis had not left the building   ......

Let us know if you've looked at that article,   will you   ?

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Chosen Solution

I am a novice but I am NOT stupid! I know that it is the browser that saves history! :) Yes indeed I did read the article. I cleared all history in Firefox and Edge but nothing was working. I did a live chat and the problem was Firefox was NOT accepting my password. Techie worked magic and I am in business. I thank you for taking the time to respond to my questions.

God bless YOU!

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Hi   again   !

First things first:   I never, ever thought you were stupid   !!!
I'm really glad that your problem is solved   !
Would you be a dear and mark  your  last post as   Chosen Solution,   so others will know and might benefit from it   ?

Thank you   !

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I don't see Chosen Solution beside my last post? Hmmmm

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dotelvis said

I don't see Chosen Solution beside my last post? Hmmmm

Would you look for it again   ?
And please remove it from my post   ?
I would do it for you in a heartbeat if I could,   but this is something only you can do   (or a moderator)   .........

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I see two options but NOT chosen solution. I checked on something and Chosen Solution popped up. :) I hoped I undid what you requested.