Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

printing not working in 47.0.1

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by pirathon

more options

Updated from 45 to 47. Can't print from Firefox. Message comes up "preparing" then hangs. Clinking on firefox window comes up "Not Responding". Have to kill Firefox and re-start. Printing works after installing 46.0.1

Updated from 45 to 47. Can't print from Firefox. Message comes up "preparing" then hangs. Clinking on firefox window comes up "Not Responding". Have to kill Firefox and re-start. Printing works after installing 46.0.1

Chosen solution

hi, please see if updating to firefox 49 can address the issue: https://www.mozilla.org/en-US/firefox/all/

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi, please see if updating to firefox 49 can address the issue: https://www.mozilla.org/en-US/firefox/all/

more options

Yes, updating to 49 fixed the problem. Thanks.

Strange thing is I did asked Firefox to check for updates and it told me I was up to date with 47.0.1.